Terms and Conditions

All dogs and cats need to be vaccinated and wormed.



Full consent must be given to us, to either call our vet or your own, if necessary. At your cost.


All bookings are taken on the basis your animal is healthy. Unfortunately, acute and chronic illnesses can develop. If your pet is in need of veterinary care while they are with us, all costs will be billed to yourselves.

If there is a problem with your pet or if any special treatment  is needed, then you  must contact us prior to your pet coming to stay.

Delayed collection​

If you are delayed, we may not be able to extend your booking. Therefore it is important that you have alternative arrangements for the collection of your pet. We will need the name, address and car registration of the person who will be collecting them.


Early collection

We do not return any money if you decied to collect you pet early. The kennel or cattery is your pets for the time you have booked.




A deposit of two days stay cash or cheque is required when you book your pet with us or four days stay during any School holidays please pay this at the time of your visit it is a non returnable fee if you change your mind. As this is to book your kennel  Cheque made payable to J. M. Dare

Full payment is required when you bring your pet in.


Cancellation change of days booked

We require 28 days notice if you wish to change any days you have booked, otherwise all days will be charged for.

If you cancel in part or all together after 28days prior to your pets arrival

we require you to pay in full for your booking 




All days are charged for including arrival and departure days regardless of arrival or depart


Arrival/Depart Times

We only have two times you can bring your pet in or take them home. It is either 10am or 4pm please keep to the time you have arranged with us as we walk all the dogs here three times daily and the dogs already in maybe waiting to go out. Please remember how yours would feel.

We have plenty of toy and tip bits so no need to bring any with you

we do not need beds or bedding or dishes





10am or 4pm




Tel: (01935) 891608

Mob: 07748 153426


Hickory Lodge

Common Lane 



BA22 9SF


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